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Nemalux Inc. Privacy Policy

Nemalux limits the information we collect about our customers and potential customers to what we need for internal business purposes only. We obtain your consent if we wish to use your information for any other purpose and before collecting information from third parties such as credit bureaus.
Nemalux understands that privacy is a critical issue for all our customers and is committed to protecting customer personal information. We want to earn our customers' trust by providing safeguards to protect personal information as we continue to provide valuable products and services.
Neamlux's Privacy Policy is designed to comply with Canada's federal Personal Information Protection and Electronic Documents Act including the ten principles set out in the National Canadian Standards Association: Model Code for the Protection of Personal Information. Based on these guidelines and Nemalux's best business practices, ten privacy principles have been customized to meet the specific needs and expectations of our customers.
The Privacy Policy at Nemalux is a formal statement that outlines the minimum requirements for the protection of personal information. The objectives of the Privacy Policy are to promote responsible management of personal information, and to inform our customers of our practices.
Nemalux will continue to review this Privacy Policy to ensure it remains current with changing laws and regulations while meeting the evolving needs of customers. In the event of any amendment to the Privacy Policy, a notice will be posted within this page.

Privacy Statement

Nemalux recognizes the importance of respecting customers' right to privacy and adheres to the following key principles:

  • Nemalux is responsible for personal information under its control.
  • The purposes for which personal information is collected will be identified at or before the time the information is collected.
  • Knowledge and consent will be obtained for the collection, use, and disclosure of personal information, except where deemed inappropriate.
  • The collection of personal information is limited to that which is related to the purposes identified by Nemalux.
  • Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the customer or as required by law.
  • Reasonable efforts will be made to ensure that personal information is as accurate, complete, and up-to-date as is necessary for the purposes for which it is used.
  • Reasonable security safeguards appropriate to the sensitivity of the personal information in question will protect personal information.
  • Information is available to customers regarding Nemalux's policies and procedures relating to the management of personal information.
  • Upon request, and within a reasonable period of time, a customer will be informed of the existence, use, and disclosure of his or her personal information and will be given access to that information. A customer is entitled to comment on the accuracy and completeness of his or her personal information, and have that information amended where appropriate.
  • A customer can address a challenge concerning compliance with the above principles to Nemalux's designated Privacy Officer.

Privacy Officer
Nemalux Inc
Bay E, 7056 Farrell Rd SE
Calgary, Alberta, T2H 0T2
PH: 1-403-242-7475
FAX: 1-403-243-6190

 

Information That We Collect On Our Web site

When you visit the Nemalux web site at www.Nemalux.com some information, such as the site that referred you to us, your IP address and navigational information, may be collected automatically as part of the site's operation. This information is used to generate user profiles and to personalize the web site to your particular interests.
On some occasions we may ask you to provide information using online forms. For example, we may ask for your name, postal address, email address, telephone number.  Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.
 How We Use The Information We Collect

Personal information that you provide is used for:

  • Providing customer service
  • Enhancing your use of our web sites

We do not share or sell any of the information that you provide with anyone outside of Nemalux Inc. without your prior knowledge and permission.  We reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Log Files

Like most Web sites, our servers maintain log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track movement in the aggregate, and gather broad demographic information for aggregate use.
IP addresses, etc. are not linked to personally identifiable information.

Email

WE DO NOT SPAM
. Unless you have specifically subscribed to receive the Nemalux LED Lighting Newsletter or our Product Update/Announcement service, we will not send you any promotional information whatsoever.

Cookies

When you visit the Nemalux web site, there is use of both session ID cookies and persistent cookies. The data stored on these cookies is utilized to enhance your web site experience and for tracking and marketing purposes.  Session ID cookies are automatically deleted when you close your browser.  A persistent cookie is a small text file stored on your hard drive for an extended period of time. Persistent cookies can be removed by following your Internet browser's help file directions.

Monitoring software that we use, such as Goggle Analytics will place third party cookies on your computer. These cookies are used to record information about your visit to our web site The information recorded by these cookies is only used by us to produce compiled reports of visitor traffic to our web site

Google Analytics

We use Google Analytics to record and compile information about visitors to our web site Google Analytics is a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us to analyze how users use our sites. The information generated by the cookie placed by Google about your use of our sites (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our sites, compiling reports on web site activity and providing other services relating to web site activity and Internet usage for the sole use of Nemalux Inc. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our web site
You can learn more about Google Analytics on Google's web site at http://www.google.com/analytics/index.html

Reviewing, Updating or Correcting Your Information

You can at any time request a copy of the information Nemalux has on file. Requests can be performed by submitting an email, sending regular mail, telephone, or fax. Nemalux reserves the right to deny such requests in the event that Nemalux cannot verify that the identity of the inquiring party matches the identity of the party whom the information is pertaining.

Nemalux Inc
Bay E, 7056 Farrell Rd SE
Calgary, Alberta, T2H 0T2
privacy@nemalux.com
PH: 1-403-242-7475
FAX: 1-403-243-6190

Sharing Your Information

Other than as described in this Privacy Policy, Nemalux Inc. will not sell, rent, share, trade or give away any of your personal information. Primarily we collect information about you in order to enhance customer service.

Security

When we transfer and receive certain types of sensitive information such as your contact information, questionnaires, etc., we will redirect visitors to our SSL secured server. You will know that you are on a secure server by looking for the locked padlock on your browser.  All stored information that contains personal information is maintained in a secured state at all times.

Links To Other Web sites

The sites to which we link may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

Business Transitions

In the event Nemalux Inc. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, user's personal information will, in most instances, be part of the assets transferred.
  

Changes To Our Privacy Policy

We reserve the right to change the terms of this Privacy Policy. Proposed changes to our Privacy Policy shall be posted on our web sites of thirty (30) days prior to their implementation. We encourage you to review this Privacy Policy whenever you visit our web site to make sure you understand how we use the information we collect.